1. Information We Collect
AVS Plumbing provides 24/7 emergency plumbing dispatch services in Ontario and the Inland Empire. When you contact us via telephone at (321) 559-0657, we collect the information necessary to facilitate your plumbing service: your name, contact phone number, service address, and details regarding your plumbing emergency.
Calls placed to our service line may be monitored or recorded for quality assurance, training, and dispute resolution purposes.
2. How We Use & Share Information
Information collected through our telephone service is shared strictly with local plumbing professionals serving your geographical area for the sole purpose of scheduling an on-site evaluation or emergency service.
We do not sell, rent, or lease your personal information to third-party marketing companies. We do not use your phone number for automated marketing robocalls or text spam.
3. California Privacy Rights (CCPA / CPRA Notice)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have specific statutory rights regarding their personal information:
- The right to know what personal information has been collected and how it is used.
- The right to request deletion of personal information held by our service.
- The right to opt-out of any future communications.
- The right to non-discrimination for exercising your statutory privacy rights.
To submit a verifiable consumer request under California privacy law, you may contact our privacy coordinator by calling (321) 559-0657.
4. Cookies & Web Analytics
Our website uses basic technical cookies and standard privacy-compliant web analytics to assess page performance and monitor technical reliability. These analytics do not gather personally identifiable information.
5. Contact Inquiries
If you have any questions or concerns regarding this Privacy Policy or data processing practices, please contact AVS Plumbing by calling our dedicated telephone line at (321) 559-0657.